RELATED IDEAS
Customize Nintex Forms Error Page
Request:
The current Nintex Forms error page is vague and confusing to end users. We need to be able to customize the error page with FAQs as well as contact information.
Context:
Many users attempt to open Nintex forms or Nintex Task Forms on an unsupoorted browser, or a browser with third party cookies disabled. They then reach a vague error message with no indication of what to do next.
Current error URL: https://formso365.nintex.com/Pages/NFLaunchForms.aspx
Current error text: An error occurred. Contact your site administrator to update the app.
This condition results in many support tickets from our clients, and much wasted time in handling workflow tasks.
The current Nintex Forms error page is vague and confusing to end users. We need to be able to customize the error page with FAQs as well as contact information.
Context:
Many users attempt to open Nintex forms or Nintex Task Forms on an unsupoorted browser, or a browser with third party cookies disabled. They then reach a vague error message with no indication of what to do next.
Current error URL: https://formso365.nintex.com/Pages/NFLaunchForms.aspx
Current error text: An error occurred. Contact your site administrator to update the app.
This condition results in many support tickets from our clients, and much wasted time in handling workflow tasks.
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ADMIN RESPONSESep 7, 2022Thank you for your input. Given the next generation of workflow automation is the Nintex Workflow Cloud, this would be an enhancement that we would consider in NWC.
